Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of receipt for most items in new condition . 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Full Refund for Wrong Product .If the product you receive is wrong, you will get the full refund in your original payment method.

Full Refund for Damage & Lost .If the package is damaged or lost during shipping, you will get full refund in your original payment method.

Note: The original shipping fee and Shipping Guarantee are non-refundable;     Some product cannot be returned when there is no quality problem.  Like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).     We also do not accept returns for hazardous materials, flammable liquids, or gases.     Please get in touch if you have questions or concerns about your specific item. (As Products Listed Below )

Women’s Clothing Bra、Underpants、Sleep、Shaped Intimates、Lingeries、Thermal underwear、Intimates others、Women's Socks、Women's Stockings、Bodysuit
Men's Clothing  Underwear、Vests、Socks、Sleep & Lounge、Warm Set、Men's Warm Pants、Men's Warm Shirts、
Sports & Fitness Women's Swimwear、Men's Swimwear、Girls' Swimwear
Beauty & Health Wigs Series、Hair Care & Styling、Bath & Shower、Skin Care、Oral Hygiene、Makeup、Tools & Accessories、Nails & Tools、Sexual Wellness
Home & Living Food & Beverages、Household Cleaning、Disposable Products
Mom & Kids Activity & Safety、Baby Bath & Diapers、Baby Care、Baby Feeding、Baby Health & Care、Maternity Care、Maternity Clothing